NPA
Business Systems

The 4.9 Star System

The complete reputation playbook for med spas and esthetic providers — how Danielle Alcala built and protects a 4.9 on Google after hundreds of reviews. Includes HIPAA-aware guidance for public review responses (not legal advice — consult your attorney for specific situations). Open in any browser, print or save as PDF. Built for nurse injectors, med spa owners, esthetic entrepreneurs, solo providers scaling up, practice managers navigating insurance and compliance. 1 interactive guide file. Instant digital delivery. No physical product will be shipped.

$29one-time payment

Open in any browser on desktop, tablet, or phone. Print directly or use File → Print → Save as PDF.

What's included

Danielle Alcala — 10+ years building a real 4.9-star Google reputation
Review asks, 24-hour bad-review protocol, HIPAA-safe public responses
Scripts for unhappy patients, pricing complaints, fake reviews & platforms
30-day review sprint + weekly reputation routine — print-ready HTML
Instant digital delivery

Frequently asked questions

Can I customize the templates?

Yes — add your practice name, logo, colors, and contact info before printing.

What format are the files?

Delivered as print-ready HTML files. Open in Chrome, Safari, or Edge — no special software required. Unlimited prints for your own practice.

Is this a physical product?

No — instant digital delivery by email. Nothing ships.

Do I need Canva Pro?

No. Most products are browser-only HTML. If this pack includes optional Canva links, Canva Free is enough.

Can I use this for multiple locations?

Licensed for your own practice. No redistribution or resale of files.

What if I need help?

Reply to your delivery email or use hello@nopriorauthorization.com — we respond within 24 hours.

$29
1 templates

Free templates + weekly tips — no spam.