TRANSPARENCY & TRUST
How Our Intelligence Works
We believe you deserve to understand exactly how we help you make sense of your health information.
What We Do
No Prior Authorization helps you understand and organize your health information.
- ✓Translate medical jargon into plain English so you understand what your documents actually say
- ✓Organize your health records in one secure, private location
- ✓Surface patterns and connections across your health data
- ✓Generate questions you can bring to your healthcare provider
- ✓Help you prepare for more informed conversations with your care team
Our goal is simple: help you ask better questions — not replace the answers only your doctor can provide.
What We Do NOT Do
We are committed to responsible AI use. There are clear boundaries we never cross.
- ✗We do not diagnose conditions — only licensed healthcare providers can do that
- ✗We do not recommend treatments — treatment decisions require medical expertise and context
- ✗We do not predict outcomes — health outcomes depend on many factors we cannot assess
- ✗We do not replace your healthcare provider — we complement, not substitute, professional care
- ✗We do not use alarmist language — we explain calmly and factually
🚨 If you are experiencing a medical emergency, severe symptoms, chest pain, or difficulty breathing, seek immediate emergency care or call 911. This platform is not for emergencies.
How Our Explanations Work
When we explain your health documents, our interpretations are based on:
Your Data
The actual documents you upload — we only analyze what you share
Medical Knowledge
Established medical education and clinical reference standards
Plain Language
Interpretation designed for clarity, not medical complexity
Our explanations reference widely accepted clinical knowledge, commonly discussed medical education principles, and information routinely evaluated in clinical care. We use phrases like "commonly understood," "often associated with," and "routinely evaluated" to be accurate about the nature of our interpretations.
How Your Data Is Used
Your health information is sensitive. We treat it that way.
Your Data Stays Yours
We do not sell, share, or monetize your health data. Ever.
No Training on Your Data
We do not use your personal health information to train AI models.
256-bit Encryption
All data is encrypted at rest and in transit using industry-standard protocols.
You Control Deletion
You can delete your data at any time. When you delete it, it's gone.
Why It's Safe
Built-In Guardrails
- ✓Non-diagnostic language enforced system-wide
- ✓Clear disclaimers on all AI-generated content
- ✓Emergency guidance visible when relevant
- ✓Provider consultation encouraged throughout
What AI Cannot Do
- ✗Give diagnoses or differential assessments
- ✗Prescribe or recommend medications
- ✗Make predictions about disease progression
- ✗Access external medical records or systems
Sponsor-Free & Unbiased
Our recommendations are never influenced by sponsors, advertisers, or pharmaceutical companies.
No pharmaceutical sponsors
No advertising partners
No hidden incentives
When we explain something, it's because it's relevant to your health — not because someone paid us to say it.
Questions?
This page was created to answer questions from users, healthcare providers, investors, journalists, and regulators. If you have additional questions about how our platform works:
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